Nexus News

  • Nexus Evolution 2019

    The landscape of the banking industry is evolving quickly, and the innovative use of technology is a vital element in financial institutions efforts to remain just as essential in their customer’s lives.  The device manufacturers are creating devices with more features and functions. Nexus Software is keeping pace, implementing the functionality for these new developments. We also continually develop our API to address the ever-evolving needs of our customers and partners.  The release of Nexus Evolution 2019 is no exception.  Not only will NE19 include enhancements to functionality and a variety of new devices supported, but we have also made tracing and license reporting faster and easier.  And that is just the beginning of the changes coming with this latest release.

    Nexus Evolution 2019 Highlights

    The team at Nexus Software maintains a sharp focus on keeping up with technology advancements and our customer needs (and find that these are often the same thing).  All of NE19 priorities came from requests and discussions with our customers and our partnerships with device manufacturers.  Some of the newest features include:You can now use the bill counting feature on the following recyclers:

    • Glory RBG-100A, Glory RBG-100G, and ATEC AP LTA-350 recycler models. A new API to count notes without depositing the notes into the recycler is now available.
    • The ability to lock recycler during duress after dispensing so no further money may be dispensed until duress is ended. Implemented in all recyclers.
    • Support communications through Lantronix serial/IP adaptors without Lantronix’s CPR Manager has been added on select devices. This support is only certified on the Lantronix UDS2100.
    • Serial ports may be numbered from 1 to 100 in Distributed Client. Contact Nexus for more than 60 devices supported on a single computer/server.
    • The deployment of our Virtual Services has changed to allow for new functionality and greater flexibility. We have put extra attention and focus on virtual environments and see this as the path to providing the best possible solution.

    Devices Added in NE19

    In order to use our resources well, we have worked with both customers and device manufacturers to choose where to put our focus with regards to new device development.  We believe that the new devices supported in NE19 will serve you now and well into the future.  Newly supported devices include:

    • Ethernet attached Olivetti passbook printer.
    • Epson TM-T88VI printer.
    • ArcaTech CM18 Solo Tall recycler.
    • ArcaTech Vero recycler.
    • Refresh of ATEC AP LTA-350 recycler implementation to use native interface along with integrated support for coin dispensers connected directly to recycler. (Contact us for information on a known limitation with coin.)
    • Glory RBG-100 Recycler running with Cash Insight Bridge enabled.

    NE19 is Making Maintenance and Support Even Simpler

    The demands on your time are high.  It is important to us to lighten the load of things that get in the way of innovation as much as possible.  In NE19 we have made the following changes with that as our goal:

    • The licensing reports have been enhanced to provide even more details about the license types being deployed and the devices being supported.
    • The new Nexus Trace Backup Service in the Distributed Client solution can be set to automatically archive Nexus traces. This enhances Nexus support by ensuring a larger amount of time is covered in saved trace files for more efficiency in diagnostics. Refer to the documentation for details and instructions.

  • Downstream Coin

    stack-of-pennies-closeup_573x300Coin dispensing in financial institutions has become more common and with this change has come both enhancements and challenges.   One of the more exciting enhancements is the development of downstream coin, even though it is accompanied by challenges managing the setup and configuration.  An increasing number of recyclers and cash dispensers are including the ability to directly set up a coin dispenser as a part of their system, allowing for the use of only one serial or network port.

    As soon as this became an option our team began developing solutions to make this process as simple as possible for all of our clients.  Starting with Nexus Evolution 2018 we began supporting downstream coin in both of its variations:

    1. Integrated Downstream Coin.  This option fully integrates the coin dispenser and is only available on a few recyclers. In our system, this means that there are fewer settings to manually configure because the coin dispenser and the recycler can share the settings.
    2. Separate Service Downstream Coin.  This option allows the coin dispenser to be directly connected to recycler or cash dispenser, but the settings in the Nexus Evolution ECU must be set for both the recycler/cash dispenser and the coin dispenser.

    Although the support of this feature is still limited to specific devices (please contact us for a full list of the supported devices), we believe that there will be more in the future.


  • Nexus Evolution 2018

    Nexus Software LLC is pleased to be releasing the latest update to our flagship product: Nexus Evolution 2018!  The updates, new functions, and added devices in this release has got us all pretty excited at what this new release can do for you!  From virtual services and embedded graphics capabilities to enhanced security measures and streamlined downstream coin configuration, this year’s release is really pushing the limits of what we already do.

    Highlights of Nexus Evolution 2018:

    1. New Recyclers: ARCA CM18b, Diebold Nixdorf CS 6060 Seated, CS 606 Tall Recyclers, and more.
    2. Integrated downstream coin support
    3. Dispense bundling
    4. Implicit locking on all XFS3 compound devices
    5. Embedded graphics on select printers
    6. Virtual Services for Distributed Client
    7. Trace content Encrypted
    8. Secured communications between applications and Nexus (see below)
    9. Added documentation in HTML5 format

    Watch your inbox in the coming weeks for more details on all of these topics (if you are not subscribed to our newsletter, please join the list with the form below). We are always happy to chat by phone or email if you want details before that time.


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  • Enhanced Communication Security

    Nexus Evolution© 2018 secures communications between the teller application and the Nexus WOSA/XFS Service controlling devices. By default, the communications are encrypted with a proprietary scheme that ensures data cannot be read in the clear. If additional security is desired it may be obtained by applying a SSL/TLS certificate. SSL/TLS certificates are not supplied by Nexus Software LLC and may be obtained from reputable certificate vendors. The user is solely responsible for deploying the certificate to machines hosting the Nexus WOSA/XFS Service. In addition, those machines may need updates to properly use the certificate. Look to the certificate vendor for guidance on operating system requirements and instructions on deploying the certificate. (Nexus Software LLC does not provide technical support for SSL/TLS certificates and does not recommend their use for anyone not familiar with them.)

    Certificates compliant with TLS 1.0 through 1.2 may be used. Certificates must meet the following requirements.

    The certificate must be signed by a Certificate Authority included in the computer’s trusted store.

    1. The certificate must be stored in the Local Machine Personal Store.
    2. The certificate must have a friendly name unique to the Local Machine Personal Store.
    3. The Nexus WOSA/XFS Service must be given permission to access the certificate information.


  • New Director of Consulting Services Announced

    Nexus Software LLC announced on March 21, 2017 that David Saggio has joined the company as Director of Consulting Services.  This newly created position is geared toward leveraging the knowledge and skills within Nexus to help our clients better succeed in their business goals.  Saggio’s experience in sales consulting, network administration, and IT management makes him uniquely qualified to lead this new initiative within Nexus Software LLC.

    “The opportunity to utilize the breadth and depth of knowledge held by our outstanding associates in a new way is extremely exciting,” said Kevin Eilerman, CEO and President of Nexus Software LLC.  “Having Dave and his specific skill set on board to lead the way will be the key to serving our customers in ways that will continue to add value to their daily operations and their bottom line.”

    Saggio will develop new business offerings and grow new expert services for Nexus Software. “Nexus is dedicated to building the services that will help our customers,” Saggio comments, “I am excited about the opportunity to help Nexus’ continued growth and expanding our customer services.”

  • Nexus Software Announces Nexus Evolution™ 2017

    Nexus Software LLC, a global leader in device management middleware and support for retail branch banking teller solutions, is pleased to announce the release of its latest product: Nexus EvolutionTM 2017.  This new release brings new capabilities and functions, such as Recycler support enhancements, added functions to Nexus Evolution TM Distributed Client product, and additional devices.

    “The Developers at Nexus Software never stop listening to our customers and striving to deliver the best functions and stability possible.” said Kevin Eilerman, CEO and President of Nexus Software LLC.

    The newest release of Nexus EvolutionTM will give our Distributed Client users improved performance with larger databases.  Both Distributed Client and Branch users with improvements in functional support in the Recycler device line. There are also several device additions, including new currency recyclers and printers.  This brings the total supported devices to over 430.  A complete list is available on the Nexus Software website, or by request.

  • Nexus Software LLC Certifies The ARCA CM18 Solo Cash Recycler

    KIRTLAND, OH – April 25, 2016 – Nexus Software LLC and ARCA announced today the certification of the ARCA CM18 Solo Cash Recycler with Nexus Evolution, Nexus Software’s device management middleware platform.  This integration provides a standardized methodology for accessing and managing bank devices of different types and brands.   With this certification, Nexus users can seamlessly integrate the CM18 Solo Cash Recycler without changing their application interface.

    logo_H_letter300_arca_main Nexus Software LLC

    The XFS standard based solution provided by Nexus Software includes a set of comprehensive APIs (Application Programming Interfaces), which facilitate the fast and easy integration of peripheral devices into any financial application. The certification of the CM18 Solo is an excellent addition to the already extensive list of devices supported by Nexus Software.

    ARCA’s CM Series is the largest cash recycler product line built on the same architecture. The addition of the CM18 Solo to the lineup offers an unprecedented level of flexibility, making it ideally suited for universal teller desks and teller pod applications. With the CM Series, ARCA is able to extend the benefits of cash recycling to financial institutions of all sizes and models, providing strategies and solutions to meet their requirements as never before.

    Kevin Eilerman, President and CEO of Nexus says, “The integration of the CM18 Solo proves once again that the multivendor capabilities of our solution provides financial institutions around the world a vast variety of peripherals with no change to their applications.  This provides independence and significant reductions in development and support costs”.

    “The CM Series of recyclers is the most widely deployed cash recycling platform in the world,” said Aubrey Meador, President of ARCA.  “A key to our market proliferation has been our ability to connect with a variety of teller platforms. Having the CM18 Solo certified with the Nexus Evolution platform, enhances our offering by delivering complete cash automation solutions.”

  • Nexus Evolution® 2016 is Here

    KIRTLAND, OH – January 29, 2016 – Nexus Software LLC, a global leader in device management middleware and support for retail branch banking teller solutions, is pleased to announce the release of its latest product: Nexus Evolution® 2016.  This new release brings plenty of added capabilities and functions, such as Recycler support enhancements, added functions to Nexus Evolution ® Distributed Client product, and additional devices.

    “Our team of banking professionals continues to deliver the best solution for all of our partners can customers.  We listen to what our customers are looking for and strive to continually deliver a solution that benefits a wide variety of device management needs.” said Kevin Eilerman, CEO and President of Nexus Software LLC.

    The newest release of Nexus Evolution® will give our Distributed Client users increased control over the size of their database and a more robust reporting system.  Both Distributed Client and Branch users with improvements in functional support in the Recycler device line, including internal inventory auditing and more replenish options (when supported by the device).  There are also several device additions, which can be found in the release notes, on the Nexus Software website, or by request.

  • A New Look for Nexus

    KIRTLAND, OH – September 22, 2015 – It is a big year for Nexus Software LLC!  We are celebrating two major milestones: 5 years as an independent company and 30 years since the company’s inception.  To celebrate this special occasion, Nexus Software has a new look.  We start with a fresh new logo that is crisp, to match our on time customer support.

    Nexus Software LLC

    To go with our new logo we have launched a new website to complement our updated look.

    Nexus Software LLC believes that our customers’ success is the key to our success. We have spent the last 5 years striving to bring to our customers the quality of product and service that we know they deserve.  We believe our fresh new look matches our business approach and we look forward to continuing to offer the best products and services to our customers.

    Thanks to all of our customers for following along on our continuing journey CONNECTING the WORLD!

  • Distributed Client and Fat vs Thin Clients

    By Mike Buffington, Chief Architect         From: 2015 Q2 Newsletter

    In 1998, when I first started working at Nexus Software, teller terminals were mostly Personal Computers running NT or Windows 98. The teller application ran on the PC, with devices such as cash dispensers and printers being controlled directly from the PC. The term “fat” client was coined for such terminals as they hosted a lot of software both on their hard drive and running on their CPU. Nexus Software’s Branch product was designed for such fat clients: installing the Nexus device management software directly on the PC along with the configuration of how those devices connect and operate.

    Updating software and device configurations across a financial institution’s fat clients is challenging as every terminal has to be updated in some manner. In 2005, Nexus Software introduced the Distributed Client product to address this challenge. With Distributed Client both device management software and device configurations are stored on a central server with updates pushed from the server to client terminals. Terminals need only be touched once to seed them with Distributed Client. All future updates can be driven from the central server.

    When I returned to Nexus Software in 2011 it was to discover that Distributed Client promised more than it delivered. Since the re-launch of the company under new management, Nexus has worked diligently to provide quick and reliable updates of client terminals as Distributed Client had originally touted.

    Thin clients are an increasingly popular alternative to fat clients. With thin client, the teller application runs on a server and its screens are presented on the client workstation. This allows for client workstations that cost less than PCs. Nothing is stored on the client workstation so sensitive data cannot be lost if someone makes off with the workstation. Servers are located in the data center simplifying updates. Nexus Software products have been making all of this possible on thin clients since 2005, along with numerous improvements and enhancements introduced in the intervening years.

    One challenge in the thin client environment lies in communicating with devices located in the branch from servers located in the data center. The internet lies between the two introducing latency through distance and whatever routers the internet throws between them. Back in 2005, Nexus struggled to gain enough performance to control more than a single device from a server at a time. The technology to carry serial, parallel, and USB signals across the internet has improved tremendously since then, increasing the number of devices that can be controlled from a server, and today Nexus has thousands of thin client workstations in operation around the globe. Check with Nexus Software for device compatibility for your environment.

    Thin client usage breaks down into two camps. The first camp has many applications running on a server each presenting their screens on different clients. Citrix’s XenApp and Microsoft’s Remote Desktop Services are two prominent examples of this camp. We refer to them as “session” based as each application is hosted on the server in its own session. The second thin client camp virtualizes the entire client workstation instead of just the application. VMware and Citrix’s XenDesktop are prominent in this camp.

    While Distributed Client is applicable in all thin client environments, it does provide powerful features applicable to a session based thin client. A session based server requires the configuration of every device that can be served by applications running on the server. This can be a very large number of devices. Distributed Client simplifies the configuration by automatically provisioning each application session with only the devices the session requires.